We believe that scooting can transform everyday life for the better. We know it is faster, healthier, greener, safer and most importantly more fun than most other means of travel.
That’s why we offer a 28 day no-quibble return. We are confident that after 28 days of consecutive use you will have established new healthy habits and discovered the transformational effect that scooting has on your day. We are sure you won’t want to part with your Micro Scooter as it has been made to an exacting standard using only the best parts, but if you disagree, you can return it for a full refund.
What do I need to do to return my scooter?
The 28 day no quibble return is available on all scooters, excluding the Electric Scooter Range and any personalised scooter, purchased from our web site micro-scooters.co.uk.
To receive your refund just add a hand written note to your paper invoice “28 Day no quibble return”. You will need to package the scooter in its original box and return to us, using the checklist below. Please note, return postage must be covered by the sender.
We want you to fully test and enjoy your scooter during the 28 day trial period, however to remain eligible we ask you adopt a fair usage frame of mind and ensure there is no damage to the scooter outside of the usual minimal wear you would expect from a scooter ridden for 28 days.
PERSONALISED PRODUCTS: Please note personalised items(s) are non-returnable unless faulty. Please contact our customer team on 033 3320 1030 if you have received a faulty personalised product.
Complete the returns form that came with your purchase or DOWNLOAD A FORM HERE >
Ensure that you have enclosed all accessories, in box warranties and any other material supplied unless informed otherwise. Write the reason for your return ‘28 day no quibble return’ along with any other comments you may have on why a Micro scooter isn’t for you (and anything else you’d like to share with us) and pop it in the box.
Check that the package is securely sealed.
Send the return to the address shown below, and obtain a proof of sending for your own records.
Our returns address is: Micro Scooters Returns, Unit 4, Follingsby Park,Gateshead NE10 8HQ.
Once the scooter has been received and checked, your refund will processed.